Delivery Information

Shipping Policy

  • If you have any questions or concerns or doubt about Earnestcom (hereby termed as “We/we/Us/us”) Shipping/Delivery Policy, please contact us.
  • We can ship all in-stock orders within 1-3 business days upon confirmation of payment made by you.
  • All of our products are inspected prior to delivery to customers.
  • We will ship according to the address you provided, please notify us on any address change, etc before/when you make your new purchase with us.
  • We may perform split deliveries/shipments for an order you have made. Regardless of the number of deliveries you may receive, you will only pay the amount that was originally quoted to you at the time you place your order.
  • You may track your order and shipment as we will email you the tracking/consignment number as it is being provided by the shipping provider, if any.
  • You should expect to pay any amount charged by the government in your respective country. This includes, and is not limited to, duties, taxes and any extra fees charged by the courier company. We will not hold responsible for any extra charges once the original package has been shipped. If the customer refuses to pay these extra charges, the return shipping and any additional fees will be taken out from the amount paid (to us) of the order. Remaining funds, if any, will be refunding to the customer.
  • You should be aware of, if any special import permit is required by the government in your respective country for bringing our products into the country. We take no responsibility on this import permit, and is not limited to, any other requirements that may be imposed by the authority in each parts of the world.
  • In general, we are hoping to serve you in such a way that you will receive your order within 14 days (or lesser) after your payment confirmation. However, other unexpected events may happen which will delay further the shipment. For that, we hope that you can bare with us and we will keep you inform from time to time.


General Information

  • If you have any questions or concerns or doubt about Earnestcom (hereby termed as “We/we/Us/us”) General Policy, please contact us.
  • Our payment policy is that, we will process your order for shipment only upon payment confirmation. The shipment will be carried out during weekdays and subject to products ex-stock availability. In the event that any of the products is out of stock at your time of order, we will notify you via email on the tentative date of shipment.
  • Delaying your payment for more than 7 days after making the order may result in order cancellation. Please make necessary arrangement with us should you still wanted to proceed with your order which involve late payment.
  • We prefer payment via wire transfer should the order amount is above MYR2,000.00 . At this order amount (and above), unless otherwise stated by us, you just need to pay bank charges at your end only. We will cover the bank charges at our receiving end here.
  • All prices stated are FOB Bandar Puchong Utama, Selangor, Malaysia. Shipment, custom duties, etc shall be borne by the customers. 


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